By Memorandum Opinion entered by The Honorable Richard G. Andrews in Nice Systems Ltd. et al. v. Clickfox, Inc., Civil Action No. 15-743-RGA (D.Del. September 15, 2016), the Court granted Defendants’ motion to dismiss for lack of patentable subject matter after finding that (1) the asserted claims of the patent-in-suit, U.S. Patent No. 8,976,955 (“the ‘955 patent”) are directed to the abstract idea of cross-channel customer service; and (2) the independent claims of the ‘955 patent do not add any “inventive concept” to the abstract idea of cross-channel customer service.

A copy of the Memorandum Opinion is attached.